Mind Challenge Index

  1. 1

    • Leading Change in Difficult Times

    • Guidelines CoachingOurselves Module

    • Facilitator notes

    • Management Happenings (10 min.)
  2. 2

    • Topic Overview (1 min.)

    • Introduction (1 min.)

    • Introductory Discussion (5 min.)
  3. 3

    • The Challenge (1 min.)

    • Threat: The Rumourmill (15 min.)

    • Threat: The Management Response is Inadequate or Misunderstood (15 min.)

    • Threat: The Grapevine Gains Influence and People are Talking Up the Problem (15 min.)

    • Threat: Disillusionment Sets In and Performance Deteriorates (10 min.)

    • Disillusionment Sets In, cont. (7 min.)

    • Continuous Improvement (5 min.)
  4. 4

    • Wrap up (5 min.)

    • That's it!

    • Reading and References

Instructor(s)

Professor

John Oliver

Professor John Oliver OBE has been a passionate advocate and practitioner of “radical employee engagement” for over thirty-five years. He led British truck manufacturer Leyland Trucks from insolvency to best-in-European-class within thirty months. Likewise, as Chair, he helped Runshaw College go from a medium ranking educational institute to winning the EFQM (European Foundation for Quality Management) award for the entire public sector in 2002. Since then, John has helped many organizations reap the benefits of this simple philosophy, including large health authorities, local government, and many manufacturers. John has written two books on the subject.